The support inbox that brings the full story into focus
ContextHive turns every new ticket into a short, sourced brief your team can trust.
No credit card required.
Support is mostly looking things up
Who is this?
Plan, history, account state
What broke?
Errors, events, recent changes
What do we say?
Reply, proof, next step
Let the agent do the digging
Reads the ticket
Ask found
Checks the context
Sources attached
Hands you the answer
Draft ready
Two charges landed on Jun 12 — the first retry succeeded after a card decline. I've refunded the duplicate; it clears in 5–10 days.
Start small
Bring in tickets
Email or web chat.
Add context
Docs, pages, and pasted answers.
Review the work
Start with drafts. Automate later.
You stay in control
Draft
It prepares
You decide what sends.
Built to stop, not bluff
Shows its work
Sources, confidence, and reasoning stay attached.
Stops when unsure
Low confidence means human review.
Keeps the trail
The next person sees what it checked.
Everything else stays simple
One inbox
Email and web chat together.
Knowledge with receipts
Source links stay attached.
Self-naming threads
Rows say the problem.
Customer history
Past conversations stay close.
Small widget
One script tag, your colors.
Simple numbers
Volume, speed, tags.
The support investigator for small teams — without hiring a support team, or paying for one in software.
Pricing
Per seat, per month. Your customers are never counted. The free plan doesn't expire.
Free
Everything you need to run support out of one inbox.
Pro
Most popularShared inboxes, assignment, and the analytics to tune them.
Team
Unlimited inboxes, granular roles, and reporting that ships.
Quick answers
Not mainly. ContextHive is built to investigate first, then help with the reply.